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PlaymatE

PlaymatE
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84%
VERIFICATION
salami brood 12:10 03.10.20
vey good, patient and friendly
Wyldlife 15:12 07.12.20
First booster assigned to my account had it for 3 days and didn't play a single game. I messaged customer service and they changed booster. New booster only managed to raise my behavior score 150-200 points a day. This caused the entire boost to take 12 days for 2000 behavior score. According to their estimates, this boost should have taken 4-7 days at the most. Once they finally finished my behavior score boost I log onto my account to find that my hotkeys and in game settings have been changed, as well as some of my cosmetics (they put the stupid pumpkin head on all my heros which I hate.) After all of this I reached out to the customer service again, which promptly tried to blame me (saying I kicked off the first booster) for how long it took and then immediately telling me that they never change hot keys. Basically calling me a liar. Poor service at a premium price. Also very poor customer service when dealing with an unhappy customer. I highly doubt I will ever use their services again.
John Smith 17:03 31.03.21
very good
Ryan 00:08 11.08.21
Very helpful
gabenisevil 21:09 26.09.21
thank you!
salami brood 12:10 03.10.20
vey good, patient and friendly
John Smith 17:03 31.03.21
very good
Ryan 00:08 11.08.21
Very helpful
gabenisevil 21:09 26.09.21
thank you!
Wyldlife 15:12 07.12.20
First booster assigned to my account had it for 3 days and didn't play a single game. I messaged customer service and they changed booster. New booster only managed to raise my behavior score 150-200 points a day. This caused the entire boost to take 12 days for 2000 behavior score. According to their estimates, this boost should have taken 4-7 days at the most. Once they finally finished my behavior score boost I log onto my account to find that my hotkeys and in game settings have been changed, as well as some of my cosmetics (they put the stupid pumpkin head on all my heros which I hate.) After all of this I reached out to the customer service again, which promptly tried to blame me (saying I kicked off the first booster) for how long it took and then immediately telling me that they never change hot keys. Basically calling me a liar. Poor service at a premium price. Also very poor customer service when dealing with an unhappy customer. I highly doubt I will ever use their services again.
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